Thousands of websites were down for about an hour on Tuesday morning, including many of the world’s largest news sites, streaming services, online retailers and even the UK government, disrupting millions of Internet users.
The connection problems, which lasted for about an hour, appeared to affect news sites including the BBC, New York Times, FT.com, streaming services Spotify, Twitch, Hulu, HBO Max, payment service Stripe, and the Reddit message board. Together, online services reach hundreds of millions of people every day.
The disruption of the UK’s network of websites, gov.uk, may have caused problems for people booking Covid-19 vaccines or reporting test results.
It is believed that a Silicon Valley-based internet infrastructure provider named Fastly was behind the blackout. Fastley did not immediately respond to a request for comment.
It quickly powers the Content Delivery Network, which is designed to facilitate faster load times for web pages and larger files such as music and video. Other large CDN providers include Cloudflare, Akamai, and Limelight.
CDNs store their corporate customers’ data on servers around the world, easing the burden on the Internet’s “backbone” by bringing content closer to consumers’ smartphones and computers.
fastly Online Status Page It started reporting problems with its CDN services at 09.58 UTC.
About 45 minutes later, she said, “The problem has been identified and a fix is being implemented.”
In addition to several notable media groups, Fastly’s website lists e-commerce platforms Shopify and Stripe, and retailers including Wayfair, Boots, Dunelm, Ticketmaster and Deliveroo among its customers.
“We are currently investigating an issue with the dashboard and support site loading failure. We will post an update soon,” Stripe said in a tweet from its status page.
Shares in Fastly, which are listed on the New York Stock Exchange with a market capitalization of just under $6 billion, were about 2 percent lower in pre-market trading on Tuesday. The ten-year-old company is headquartered in San Francisco.